Claims, onboarding and complaints, with a paper trail.
Regulated teams need to show why a change was made. Journima keeps the evidence, the decision and the outcome on the same map.
Evidence you can point to.
Complaints transcripts and survey verbatims become reviewed insights, attached to the pain point. When someone asks why the claims form changed, the answer is one click away.
“Nothing has happened for twelve days. Did it work? I was about to call and cancel the whole thing.”
“Why do I need my meter number just to see a price? I don’t even know where it is.”
Scored and sequenced.
Portfolio scores, statuses and a CSV export give the change board what it needs without another slide deck.
Controlled sharing.
Share links with passwords and expiry dates. Roles per workspace. An audit log of who changed what. Hosted in the EU.
Questions teams ask
Do you support SSO?
Keep exploring
See your journeys take shape.
Start your free 14-day trial. No card needed.