Research in. Evidence out.

Bring interview transcripts into the research hub. Journima proposes insights, a person on your team accepts or rejects each one, and accepted insights become evidence behind the items in your portfolio.

Switching interviews, round 27 transcripts12 insights

Interview 04line 118Accepted

The regulatory wait reads as failure when nobody says anything.

“Nothing has happened for twelve days. Did it work? I was about to call and cancel the whole thing.”

Evidence forPAT-3Silence during the regulatory waiting period

Interview 07line 52Proposed

People close the calculator when it asks for the EAN code.

“Why do I need my meter number just to see a price? I don’t even know where it is.”

Confidence highAcceptEditDismiss

Draft a map for a landlord switching three flats at onceDraft

Bring what you already have.

Paste text or upload .txt, .md and .docx files into an investigation. Group sessions by study, tag them, and keep the raw material next to what came out of it.

Investigations. One container per study, with its transcripts and its insights.
Line references. Every insight points back to the exact passage.

Switching interviews, round 27 transcripts12 insights

Interview 04line 118Accepted

The regulatory wait reads as failure when nobody says anything.

“Nothing has happened for twelve days. Did it work? I was about to call and cancel the whole thing.”

Evidence forPAT-3Silence during the regulatory waiting period

Interview 07line 52Proposed

People close the calculator when it asks for the EAN code.

“Why do I need my meter number just to see a price? I don’t even know where it is.”

Confidence highAcceptEditDismiss

Draft a map for a landlord switching three flats at onceDraft

Humans decide what counts.

Nothing reaches a map on its own. Each candidate insight waits for review: accept it, edit it, or dismiss it. The model proposes; your team publishes.

Confidence shown, not hidden. See how sure the model is before you decide.
Edit before accepting. Tighten the wording so it reads like your team wrote it.

PAT-5Security docs take 9 days2 comments

AK
Ana Kovač yesterday
Can we split this into two stages? Procurement is its own journey.
AŠ
Adéla Šimková 2 h ago
Agreed, drafting it in the B2B map. Linking it here.

Viewerreads, filters, comments

Editoredits maps and libraries

Admininvites, settings, AI switch

Ownerbilling and deletion

Audit log · Tomáš changed the status of PAT-5 to In progress · 09:41

Evidence, attached.

Accepted insights attach to portfolio items as evidence. The bubble for PAT-2 grows because four customers said the same thing, and anyone can click through to read them.

PortfolioChart16 items

Not startedIn progressDoneBubble size is cost · Sample data

Draft a map from a sentence.

Describe a journey and get a starting structure: stages, lanes, a first pass at cards. It is a draft to edit, not an answer to accept.

A quota per plan. 100 generations a month on Team, 300 on Business. The Free plan has three map drafts in total and no research hub.
An off switch. Admins can disable AI features for the workspace. We can disable them globally.

New mapTemplates9 starters

Basic customer journey

Detailed customer journey

B2B buyer journey

E-commerce purchase journey

Employee onboarding

Patient journey

Service blueprint

Support & complaint journey

Day in the life

Blank canvas

Questions teams ask

Which model powers the research hub?

Journima uses Anthropic's Claude through the API. Transcripts are sent for processing and are not used to train models.

Can I turn AI off?

Yes, per workspace, by an admin. The rest of Journima works exactly the same without it.

What file types can I upload?

Plain text, Markdown and Word (.docx). You can also paste text directly.

Keep exploring

See your journeys take shape.

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